CallPoint New Europe JSC

CallPoint New Europe is a leading Eastern European provider of outsourcing services focused on providing a competitive edge to its customers. With over 800 seats across three delivery centers located in South-East continental Europe CallPoint provides integrated business process outsourcing (BPO) and customer interaction services (CIS) for its primarily European-based and local customers.  CallPoint serves near-shore and on-shore customers across targeted industries including travel, financial services, retail/ecommerce, software and telecommunications.  CallPoint provides its clients with value added CIS and BPO services, including customer support, telemarketing, debt collection, technical support, marketing surveys, and to a smaller degree HR outsourcing services.  CallPoint brings value to its clients through process optimisation and cost reduction.